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MirrorBooking

Delete your Mirror account

How MirrorBooking users can request deletion of their account and personal data — in the app or by email.

Delete in the mobile app (recommended)

If you have a client account in the Mirror app (iOS / Android), you can delete it in the app with email verification.

  1. 1Open the Mirror app and sign in.
  2. 2Go to Profile → Settings.
  3. 3Tap “Delete account” at the bottom.
  4. 4Confirm the warning and request a verification code by email.
  5. 5Enter the 6-digit code from the email and confirm deletion.

Request deletion by email

If you cannot access the app, send a request from the email address linked to your account. We will process it within 30 days.

Contact support

Salon accounts (owners / managers)

Salon dashboards on mirrorbooking.com are not deleted through this page. Email support@mirrorbooking.com with your salon name — we will close access and handle data per our agreement.

Data that is deleted

  • Name, email, phone and profile photo
  • Push token and notification preferences
  • Favorite salons and in-app personal settings
  • Reviews posted from your account
  • Referral and Mirror Coins activity tied to your account

Data that may be retained

  • Anonymized records of past appointments may remain with salons for bookkeeping (without your contact details).
  • Data we must keep by law (e.g. financial records) — minimum necessary scope and duration.

Timeline

In-app deletion is processed immediately after you confirm the code. Email requests are handled within 30 calendar days.

More about data processing in our Privacy Policy